Just a reminder that World Usability day is this Thursday, November 8th. Pick a presentation you’d like to see and then hang around for a look at Telstra’s new usability lab… I can’t wait to see that one. I’ve worked with Sensis in their usability lab, which I thought was great, so this one should be really state of the art… let’s see!
Come for one session or come for them all, it’s going to be an interesting day:
Where:
Telstra’s Experience Centre
Level 4, 400 George Street, Sydney
I’m on at 12:45 and will be giving a presentation similar to the one I gave at Web Directions, Usability: More than skin deep, which looks at the need to incorporate accessibility into all user experience research and design projects as a core component.
Presentation Sessions:
9:00am The importance of customer experience to a large corporate
Holly Kramer, Group Managing Director, Telstra Product Management, Telstra
9:15am Customer experience at Telstra
Cyrus Allen, Director of Customer Experience and Cecilia Hill, Customer Experience Lead, Data IP and Enterprise Solutions
10:00am User experience design of a hospital-based managed healthcare service
Fiona Meighan, User Experience Specialist, Telstra
10:45am The risks of medical equipment failing and why usability is important
Paul Hynes, Special Counsel, Moray & Agnew
12:00pm The impact of poor usability on people’s lives
James Breeze, Chief Experience Officer, Objective Digital
12:45pm Usability and accessibility
Lisa Herrod, Principal Usability Consultant, Scenario Seven
1:30pm Web usability for those with cognitive disabilities and learning difficulties - NSW Guardianship Tribunal case study
Roger Hudson, Principal, Web Usability
2:15pm Trustworthy technology - Privacy and identity in the healthcare industry
Kevin Cox, Founder and Chief Technical Officer, Edentiti
3:00pm Advanced telemedicine - Accessing health services remotely
Laurie Wilson, CSIRO
4:00pm Design thinking and usability
Melis Senova-Tapp, Chief Technology Office, Emerging Technology, Telstra
More information can be found on the Sydney UPA’s World Usability Day event page.
See you there!
